Privacy Policy

Cookies

The website uses “cookies”, which are text files stored on your computer, tablet or mobile device, to recognise your device and remember your settings, as well as to perform statistics and target content accordingly. Cookies cannot contain harmful files such as viruses or other. It is possible to delete or block cookies. See the instructions here.

You can change your cookie settings at any time here, and see a description of the data storage we use in our cookies.

Data collection

Personal data

Personal data is any information that can be attributed to an individual. When you use our website, we collect and process some of this information as well as when you use the following: newsletter, webshop sales, live chat, .

We typically collect and process the following types of information: a unique ID, technical information about your computer, tablet or phone, your IP address, geographical location (country and city area), and which pages you click on. This only happens as long as you are on our website.

Contact forms

When you use our contact form submission options on the website, these are stored and sent to our email system so that we can respond to your queries. The contact forms are not used for marketing, newsletter sign-ups or similar without your request and your data is not forwarded outside the organisation without it being relevant to the subject and having your full approval.

Analysis tools

In order to provide us with the best insight and comparison of data for our website, we use the following analytics tools based on the above anonymous data: Google Analytics, Facebook Pixels, Google Tag Manager,

You have the right not to be included in our analyses at any time – however, we appreciate your help in making our website better so that we can understand what and where to focus our efforts.

Subcontractors

(With whom we share your data)

Data storage

Security

We have taken technical and organisational measures against your data being accidentally or unlawfully deleted, published, lost, impaired or coming to the knowledge of unauthorised persons, misused or otherwise processed in breach of the law. In the event of a data breach, all our registered users will be contacted within 72 hours with details of the data lost and instructions on what to do about it. Our first priority in such a situation is to close the security gap to create the least possible data loss for users.

Data protection

We value your data just as we do our own, so we protect our (and your) data with the following initiatives, which we keep updated at all times: SSL Encryption, Firewall,

Data retention length

If you write and submit data to the website in the form of contact forms, these will be kept on the site for up to 1 year in order to refer to previous agreements and comments from these.

Users who register on our website can view, edit and delete their personal information at any time, and therefore there is no limit to how long we keep this information.

Site administrators can view and edit the information that users have available in their profiles at any time.

Analytical data is archived indefinitely to view and track our online growth and improve our activity.

Our customer purchase archives are archived in accordance with current Danish law.

Data protection procedures

We use an up-to-date firewall which notifies us at any time if our security has been breached, whether this is via a firewall breach or a password breach – we are notified as soon as possible and can then deal with the situation. In addition, our firewall provides weekly updates on prevented attempts against our security, as well as alerts on increased attempt activity, so we are always aware of possible attacks against our (and your) data.

Data rights

Export and deletion of data

You have the right to access the data we hold about you. You can ask us to export a file containing the personal data we hold, including any data you have given us. You can also ask us to delete all personal data. This does not include any data that we are obliged to store for administrative, legal or security reasons.

Please contact the data controller by email or phone indicated at the top of this page.