Dansk
SvenskaCONDITIONS
PAYMENT
Jware Scandinavia APS accepts payment by VISA-Dankort, VISA Electron, VISA, Mastercard, Maestro and JCB. Payment will only be deducted from your account when the item is dispatched.
All amounts are in DKK. Danish kroner and VAT included.
Jware Scandinavia APS uses an approved payment server that encrypts all your card details with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.
DELIVERY
Jware Scandinavia APS delivers on all weekdays, with orders placed before 12.00. We typically deliver within 1-4 business days. Up to a weekend or holidays, delivery time may be longer.
Reservations are made for sold out goods and delayed delivery time of suppliers to jware.dk. Please note that it is possible to pick up your order at the company address. If your package is returned to us, we will of course resend the product at no extra charge, or transfer the money back if requested.
Shipping starts from 39 DKK with GLS and PostNord parcel shop and increases depending on the weight of the park.
Home delivery starts from 60 DKK and increases depending on the weight of the package
see weight chart below.
ALDERSGRÆNSE
The prerequisite for purchasing JWARE.DK products and shopping from JWARE.DK and all related sites and sub-sites is that the customer is at least 18 years old. It is the customer’s responsibility to provide correct information when ordering.
CAMPAIGNERS
Promotions run by Jware Scandinavia ApS at any time never include the categories Rolling Tobacco, Pipe Tobacco and Chewing Tobacco. These categories are excluded from every offer and promotion, even if it says the discount applies to everything or the entire webshop.
WARRANTY
There is a 2-year warranty under the Purchase Act. Our warranty applies to defects in material and/or workmanship.
The complaint does not apply to defects or damage caused by incorrect operation of the product/service.
Jware Scandinavia APS will cover return costs to a reasonable extent.
For returns, please contact and send complaints to :
Jware Scandinavia APS
Baldershøj 36F
2635 Ishøj
Parcels sent COD are not accepted.
REFUSAL
If a refund has been agreed, please send your bank details so that we can transfer the agreed amount.
RIGHT OF WITHDRAWAL
There is a 14-day full return policy on items purchased in our webshop. The period starts from the day you receive the order.
Return costs are your responsibility.
Cancellation must be notified to us within 14 after the purchase and from the cancellation you must return the shipment within 14 days.
The notice must be given by email to info@jware.dk In the notice, you must clearly inform us that you wish to exercise your right of withdrawal. You can also choose to use our standard withdrawal form and send it back. You will find it here :
The condition of the item when you return it :
You are liable only for any deterioration in the value of the goods caused by handling other than that necessary to determine the nature, characteristics and functioning of the goods. In other words – you can try the product in the same way as if you tried it in a physical store.
If the item has been tried on beyond what is described above, we will consider it used, which means that if you cancel the purchase, you will only get part or none of the purchase price back, depending on the commercial value of the item.
To receive a full refund, you must do the same as in a physical store. You may test the product, but not put it into actual use.
REDRESS – OVERVIEW AND LINKS:
If you have a complaint about a product purchased in our Webshop, you can send a complaint to:
Jware Scandinavia APS
Baldershøj 36F
2635 Ishøj
Link: https://jware.dk/kontakt-os
If you are a consumer living in another EU country, you can register your complaint on the EU Commission’s online complaints platform.
The platform is available here:
http://ec.europa.eu/consumers/odr/
If you make a complaint here, please provide our e-mail address: info@jware.dk
WEIGHING SCHEDULE
Parcel shop
0 – 0.5 kg 39 DKK
0.5 – 1 kg 45 DKK
1 – 5 kg 55 DKK
5 – 10 kg 70 DKK
10 – 15 kg 95 DKK
15 – 20 kg 110 DKK
Home delivery
0 – 1 kg 60 DKK
1 – 5 kg 70 DKK
5 – 10 kg 90 DKK
10 – 15 kg 110 DKK
15 – 20 kg 125 DKK
20 – 25 kg 145 DKK
Palle Curbside delivery
25 – 30 kg 445 DKK
30 – 50 kg 490 DKK
50 – 100 kg 590 DKK
100 – 200 kg 840 DKK
HANDLING FEE
We reserve the right to charge a handling fee on stamped smoking tobacco, cigarettes, chewing tobacco or snus.
§ 1. Manufacturers and importers of cigarettes, smoking tobacco, chewing or
snus (smokeless tobacco) must enforce that these products at retail
not be sold at a price other than the stamp mark price.
(2). Cigarettes dispensed in restaurants etc. where serving staff are paid according to the rules on service charge may be sold at a higher retail price than that stated on the stamp mark.
§ 2. The Act shall enter into force on January 1, 1992.
